(To Be Accepted Online at Checkout)
Wealthy Heart LLC
30 N Gould St Ste R, Sheridan, WY 82801, USA

1. Parties

This Agreement (“Agreement”) is entered into between:

Wealthy Heart LLC, a Wyoming limited liability company with registered address at 30 N Gould St Ste R, Sheridan, WY 82801, USA (“Service Provider”)

and

The Client, whose information is provided during the online purchase process (“Client”).

By checking the acceptance box at checkout, the Client agrees to be legally bound by this Agreement.

2. Glossary

• Candidate: any male or female individual registered in the Service Provider’s database

• Introduction: A situation that occurs when both candidates decide to meet in a real or virtual context

• Match: Potential candidate proposed for an Introduction

• Membership Package: Subscribed commercial offer (e.g., Business Class/First Class/ Private Jet for men and Diva/Princess/Queen for women)

• Coaching Services: A set of personal opinions that a Wealthy Heart team member offers to the Client, based on the compatibility assessment performed by our CRM SmartMatchApp (this does not replace, and is not intended to replace, a psychological assessment)

3. Purpose of the Agreement

The Service Provider offers personal introduction, compatibility analysis, relationship coaching, and lifestyle consulting services designed to help the Client improve emotional and relational decision-making, gain clarity in communication and relationship dynamics, meet individuals who may share compatible values and long-term goals, and understand compatibility patterns assessed by the Service Provider.

The Service Provider acts exclusively as a facilitator of introductions and as a provider of coaching and advisory services. It does not guarantee any personal outcome or relationship formation (e.g.: friendship, partnership, long-term relationship or marriage). These introductions are not sold as individual products, nor do they constitute a dating service or an online dating platform.

4. Scope of Services

The Service Provider shall:

• Conduct a consultation to understand the Client’s preferences, background, and expectations (onboarding phase);

• Identify potential candidates with similar compatibility profiles (research phase);

• Share relevant information and arrange introductions only after receiving the written consent of both parties (introduction phase);

• Provide all services in accordance with the package selected, accepted, and agreed upon by the Client, including the type, frequency, and extent of introductions and support;

• Maintain professionalism, confidentiality, and cultural appropriateness throughout all interactions.

The Service Provider shall provide support according to the membership tier purchased.

5. Duration

• The duration of this Agreement shall correspond to the package selected, accepted, and agreed upon by the Client at the time of purchase.

• Each Membership Package specifies its respective validity period, which shall determine the duration of services under this Agreement, unless terminated earlier in accordance with Clause 9.

• Each Membership Package is for a fixed term only and is not intended to be automatically renewed; any extension or renewal of services requires a separate agreement or explicit written consent from both Parties.

6. Fees and Payment

• The total service fee is the amount as mentioned in the selected package and it is payable in one instalment only and upon confirmation

• Fees are for consultancy and introduction services only.

• Once matchmaking services have commenced the fees are non-refundable except as stated in Clause 9.

• Services are deemed to have commenced when one or all the following conditions have occurred:

  • The initial onboarding call has been started (onboarding phase);

  • The search for potential people to introduce has been initiated (research phase);

  • At least one introduction proposal has been made (introduction phase).

• The Client acknowledges that the fee reflects the allocation of resources, time, expertise and personnel immediately upon commencement of the onboarding phase and therefore accepts the strict non-refundability of the service.

• Furthermore, no partial refund will be due, even if the Client decides to start a long-term relationship with one of the Candidate introduced by the Service Provider, when the membership is still valid.

7. Confidentiality and Data Protection

• Both Parties agree to maintain strict confidentiality regarding all personal data, profiles, and communications shared under this Agreement.

• The Client hereby consents to the collection, processing, and use of their personal data by the Service Provider for the purpose of providing matchmaking, coaching and introduction services.

• The Service Provider shall collect only the minimum necessary personal data required to provide its services, including but not limited to: full name, contact details, date of birth, nationality, marital status, educational and professional background, preferences, and lifestyle information.

• Personal data shall be processed lawfully, fairly, and transparently and shall only be used for purposes directly related to the services provided under this Agreement.

• The Service Provider shall implement appropriate technical and organizational measures to ensure the security of the Client’s personal data and prevent unauthorized access, disclosure, alteration, or loss.

• Personal data may only be shared with potential candidates as part of the introduction process, and only after obtaining the explicit consent of both parties.

• The Client has the following rights:

1. 1. Access: The right to request access to their personal data held by the Service Provider.
   2. Correction: The right to request correction of inaccurate or incomplete personal data.
   3. Deletion: The right to request deletion of personal data, subject to legal or contractual obligations.
   4. Withdrawal of Consent: The right to withdraw consent to processing, which may affect the Service Provider’s ability to provide services.
   5. Portability: Where applicable, the right to receive a copy of their personal data in a structured, commonly used, and machine-readable format.

• The Service Provider shall retain personal data only for as long as necessary to provide the services under this Agreement or as required by law.

• The Client acknowledges that failure to provide accurate or complete personal data may affect the ability of the Service Provider to provide matchmaking services.

8. No Guarantee & Limitation of Liability

• The Service Provider provides only relationship coaching, lifestyle consulting services, introduction and matchmaking support and does not guarantee any specific outcome, including friendship, partnership, engagement, marriage, or any personal relationship between the Client and any introduced individual.

• The Service Provider’s responsibilities are strictly limited to:

1. 1. Assessing the preferences and requirements of the Client,

   2. Identifying potential candidates who meet the Client’s stated criteria, and

   3. Facilitating introductions in a lawful and culturally appropriate manner.

• The Service Provider shall not be held responsible or liable for:

• The conduct, behaviour, or intentions of any introduced individual,

• The success or failure of any relationship resulting from the introductions,

• Any disputes, misunderstandings, or outcomes arising between the Client and any introduced party.

• The Client acknowledges and agrees that the Service Provider’s sole obligation under this Agreement is to arrange introductions and that all decisions, interactions, and outcomes are solely the responsibility of the Client and the introduced individuals.

• The total liability of the Service Provider under this Agreement, whether in contract, tort, or otherwise, shall in no circumstances exceed the total fees paid by the Client to the Service Provider.

9. Code of Conduct

The Client agrees to:

• Communicate respectfully and in accordance with appropriate moral standards;

• Use the service solely for the purpose of meeting compatible individuals;

• Abstain from any inappropriate, disrespectful, or illegal conduct towards candidates or the Service Provider’s staff.

The Service Provider reserves the right to suspend or terminate services if the Client breaches this clause.

10. Client Obligations and Responsibilities

• The Client warrants that all information, documents, and personal data provided to the Service Provider during the validity of this Agreement are true, accurate, and complete to the best of the Client’s knowledge.

• The Client acknowledges and agrees that the Service Provider relies on the accuracy of this information when identifying potential candidates and arranging introductions.

• The Client shall be solely responsible for any consequences arising from incorrect, misleading, incomplete, or falsified information provided to the Service Provider.

• The Client agrees to promptly update the Service Provider regarding any changes to personal information or circumstances that may affect the matchmaking process.

• The Client hereby waives any claim or liability against the Service Provider for any outcomes, disputes, damages, or misunderstandings arising from the information provided or from any introductions made pursuant to this Agreement.

• The Service Provider shall not be held liable for any outcomes, disputes, or misunderstandings resulting from incorrect or incomplete information provided by the Client.

• The Client is fully responsible for their own decisions, conduct, and interactions.

• The Client accepts that the services are personal and non-transferable to any third parties.

11. Termination

Either party may terminate this Agreement by written notice if:

• The other party commits a material breach of its obligations;

• The Client may request early termination at any time by providing written notice to the Service Provider specifying the reason for termination;

• The Service Provider may terminate this Agreement at any time if the Client is in breach of any of its obligations under this Agreement.

It is intended and agreed by the Client that in the event of termination, whether initiated by the Client or the Service Provider, no refund shall be due, and all amounts paid by the Client shall be forfeited.

12. Expectation Management

The Client understands that the quality and number of introductions depend on multiple factors including, but not limited to: the Client’s criteria, availability of suitable candidates, and compatibility assessments. Unrealistic expectations shall not constitute grounds for refund, dispute, or termination.

13. Chargeback Waiver & Resolution Procedure

• The Client agrees that, in the event of any dissatisfaction, concern, or perceived issue related to the services provided under this Agreement, the Client shall first notify the Service Provider by e-mail and allow a reasonable opportunity for amicable resolution.

• The Client expressly agrees not to initiate any chargeback, payment dispute, or reversal request with their bank, card issuer, or payment provider before completing the mandatory amicable resolution process described above.

• Failure to follow this process shall constitute a material breach of this Agreement.

• Should the Client nevertheless initiate a chargeback or payment dispute without first engaging in the amicable resolution process, the Service Provider reserves the right to:

  • Provide full evidence of service commencement and contractual acceptance to the payment provider;

  • Pursue reimbursement, damages, legal remedies, and recovery of all associated costs arising from the Client’s breach, including administrative and legal fees.

The Client acknowledges and agrees that this clause does not limit their legal rights, but defines the contractually required procedure to be followed prior to invoking external dispute mechanisms.

14. Governing Law & Jurisdiction

This Agreement is governed by Wyoming law. Disputes shall be resolved exclusively in the State Courts of Wyoming.

15. Entire Agreement

These Terms and Conditions constitute the entire understanding between the Parties and supersede any prior written or verbal communications.

16. Acceptance for Online Purchases

By checking the acceptance box, the Client confirms legal acceptance of these terms.

Last update: 25th of November 2025